IT SUPPORT FOR CHARITIES AND NOT-FOR-PROFITS IN CHESHIRE

Reliable IT solutions so your team can get on with the work that matters

At Amita, we deliver specialist IT services that keep these organisations secure, efficient, and focused on making an impact. We support charities with technology that works for them.

20+ years experience

24/7 support 365 days a year

1 hour business critical response

95% client retention record

Why charity IT is different

Charities need the same IT as any other organisation, with less money, more volunteers and more responsibility for other people’s information. These are the problems we see most often.

Tight budgets and one-off funding

Grants often cover equipment but not the support that keeps it working. We keep monthly costs clear, and we only recommend what you actually need. We make our money from support, not from selling hardware, so you will not be steered towards kit you do not need.

Looking after donor and beneficiary data

You may hold personal details about donors, supporters and sometimes vulnerable people. UK GDPR applies to charities just as it does to businesses, and the Charity Commission expects trustees to take reasonable steps to protect the charity from cyber crime. We put the basics in place: secure logins, protected email, backups that work and up-to-date devices. We explain it in plain English, so trustees know where they stand.

Volunteers, shared devices and personal laptops

People come and go, and some use their own laptops or phones. Shared logins are common. The National Cyber Security Centre has pointed out that reliance on volunteers and personal devices makes charities harder to protect. We set up separate logins and limit what each person can see, so access is easy to give and easy to take away.

Nobody in charge of IT

Often the job falls to an office manager or a trustee who has other things to do. We act as your IT team. You get one number to call, 24/7 cover and a response within one hour for business critical problems.

Our IT Services for UK Charities

IT Support

Help when you need it, from everyday problems to urgent faults. We also keep an eye on your systems in the background, so many problems are fixed before you notice them. See our IT support packages.

Cloud Services

Secure access to your files from the office, from home or from a charity shop back room. We handle cloud migration, cloud backup and Microsoft 365 support.

Cybersecurity

Protection against phishing, ransomware and scam emails, plus staff training so your people know what to look out for. We can also guide you through Cyber Essentials certification.

Backup and Disaster Recovery

If a laptop is lost or your systems go down, you need your records back quickly. We plan for that now, so it is not a crisis later. See also business continuity.

VoIP Phone Services

Reliable phones for staff, volunteers and helplines, with lower running costs than traditional lines.

Software Development

Practical tools built around how your charity works, such as volunteer rotas, case records or simple reporting.

Customer success stories

See What Our Clients Are Saying

Customer feedback that speaks for itself!

Amita are able to provide a personal and convenient service, along with the remote support that is also instantly available. They cover all aspects of IT support, whether it is safe guarding the unseen background routines, resolving immediate issues such as a PC virus or planning for a more major project. The response is always prompt and efficiently logged and summarised when resolved. Charges are transparent and well reported, so that costs relate only to work completed. For businesses without in-house expertise, Amita provide the comfort of knowing that the critical element, that is IT, is in safe hands. I would be happy to recommend omit it to other businesses.

Imetec LTD

I would like to thank you and your team for a very smooth and pain free installation of a new server. I have been putting off for a number of years updating our server, mainly because I was dreading the disruption it would cause to our business, however the installation was seamless, with hardly any downtime and very professionally handled by Paul Green. Paul and Krystian worked patiently with the staff at Westbrook, who have only limited IT knowledge and I would not hesitate to recommend both of them and Amita to any company looking for a professional IT support company.

Westbrook Welding Alloy Ltd

We needed a company that could look after the whole of our IT, a company that would give us the confidence that they would not let us down when really needed, a company that goes that extra mile to make sure the customer is satisfied. We found Amita. Amita carried out a complete new installation of our main SBS and SAP servers, PCs a new network with a professional approach and a flawless transition with minimum down time. Amita is a little company that gives us all the backup we need so that we can do our business without the worry of IT problems

Vaseco LTD

The standard of work provided is of the highest quality and response times are exceptional, dealing with IT issues either over the phone or in person. Amita have always provided a first-rate service and have always been available to discuss our requirements and needs, offering professional advice and assistance in helping us achieve our IT goals.

The Medicines Evaluation Unit

20 years of Amita network management. 20 years of 100% uptime. That statistic says it all.

William Nelstrop Limited

Amita UK Limited has been providing our IT Support since 2006. We have found them to be honest, trustworthy and they provide an excellent service at a competitive price. Without question we would recommend Amita for IT Support as we find their team invaluable to our business.

The Mansfield Group

Personal healthcare / Financial Management have been using Amita UK Limited since 2012. They are a reliable local company whose support and advice we rely on and trust. We would highly recommend their services.

Personal Healthcare Management

Frequently Asked Questions

What does IT support cost for a small charity?

It depends on how many people you have, how many devices and how much support you need. We agree a clear monthly price with you before we start, and there are no long contracts. Take a look at our IT support packages or get in touch for a price based on your set-up.

What are the big cybersecurity risks for not-for-profit companies?

Not-for-profit organisations often face risks such as phishing attacks, data breaches, and ransomware. Because charities handle sensitive donor and beneficiary information, any security lapse can lead to loss of trust and legal consequences.

Maintaining up-to-date protections and staff awareness is incredibly important when it comes to reducing these risks.

How do you know if managed IT services are the right choice for your organisation?

If your UK charity struggles with limited IT resources, frequent technical issues, or concerns about data security, managed IT services could be a good fit. They provide proactive monitoring, expert support, and cost predictability, helping you avoid downtime and focus more on your mission.

We only have a few staff. Are we too small for managed IT support?

No. We agree support around what you have and what you can afford, whether that is five laptops or fifty.

What should we do if we think we have been hit by a cyber attack or scam?

Stop using the affected device, do not pay anything, and call us straight away on 0800 689 0008. If personal data may be involved, you may need to report it to the Information Commissioner’s Office. Trustees should also check whether the incident needs to be reported to the Charity Commission, and attempted fraud can be reported to Action Fraud. We can help you work out what happened and what to do next.No. We agree support around what you have and what you can afford, whether that is five laptops or fifty.

Talk to someone who understands charity IT

Tell us what is going wrong or what you want to improve, and we will tell you what we would do.