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VOIP Phone Systems

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VOIP Phone Systems

In simple terms, a VOIP (Voice Over Internet Protocol) phone is a device that provides a telephone service using the internet rather than copper wires.
VOIP Phone Systems

The technology is constantly developing and improving, but at Amita we have some great options in place for businesses that are looking to move to a Voip phone system, whether that is alongside, or replacing a PBX system, or having a remote working telephony option.

There are two main ways of making and receiving a VOIP phone call. The first is using hardware, which is very similar to a traditional desk phone and the second is using software (usually an App) which sits on a computer or a mobile phone. ‘Softphone’ is the term often used to describe a software-based VOIP phone. Of course, you can have both options running alongside each other.

Talk to us about your particular needs and circumstances and we can provide the most appropriate and cost effective solution for you.

So, what are the advantages of VOIP phone systems?

Firstly, there are cost savings associated with a VOIP phone system compared to the traditional copper-based PBX (Private Branch Exchange) system. The infrastructure to set up a VOIP system is significantly cheaper, and the hardware requirement may be just one ethernet connection with softphones not requiring any additional connection. Call charges often work out to be cheaper, with geography being far less of an issue, and the cost of internal staff calls is removed. In addition, the costs of repair and maintenance are significantly reduced compared to PBX systems.

Secondly, there is an inherent flexibility and portability in VOIP phones which makes them ideal for today’s mobile workforce. Calls can be made and received from anywhere, if you have the software or App and an Internet connection. Working on the move and remote working is now far more straightforward.

Finally, VOIP phone systems are easily scalable, so as an organisation grows, the phone system easily grows with them. With a traditional phone system, expanding the phone system to incorporate more users is a pretty major undertaking, and costly too. With a VOIP phone system, new users can be easily added, as can additional services and features that the phone system provides.

Amita also provide connectivity solutions from broadband (FTTP, FTTC, SoGEA) to mobile phone contracts, so that you can be assured of robust foundations for your VOIP solution to work on. As normal, Amita use these solutions for ourselves. So we have hands on real experience to support and help choose the correct products for your business.

For more information about the VOIP phone system solutions that we provide at Amita, please email us on or call us on 01606 739040.

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  • nelstrop
    William Nelstrop Limited
    20 years of Amita network management. 20 years of 100% uptime. That statistic says it all.
  • mansfield-group
    The Mansfield Group
    Amita UK Limited has been providing our IT Support since 2006. We have found them to be honest, trustworthy and they provide an excellent service at a competitive price. Without question we would recommend Amita for IT Support as we find their team invaluable to our business.
  • meu
    The Medicines Evaluation Unit
    The standard of work provided is of the highest quality and response times are exceptional, dealing with IT issues either over the phone or in person. Amita have always provided a first-rate service and have always been available to discuss our requirements and needs, offering professional advice and assistance in helping us achieve our IT goals.
  • otto-simon
    Otto Simon Limited
    Otto Simon has continued to grow and within the last two years we have moved offices and upgraded our IT systems. Throughout this time Amita have always provided an excellent IT service. This has not only involved support and procurement of equipment but also extremely useful advice and guidance. In summary Amita are an extremely competent and professional company who provide an extremely good and cost effective service.
  • vaseco
    Vaseco Ltd
    We needed a company that could look after the whole of our IT, a company that would give us the confidence that they would not let us down when really needed, a company that goes that extra mile to make sure the customer is satisfied. We found Amita. Amita carried out a complete new installation of our main SBS and SAP servers, PCs a new network with a professional approach and a flawless transition with minimum down time. Amita is a little company that gives us all the backup we need so that we can do our business without the worry of IT problems
  • Personal Healthcare Management
    Personal healthcare / Financial Management have been using Amita UK Limited since 2012. They are a reliable local company whose support and advice we rely on and trust. We would highly recommend their services.
  • imetec
    Imetec Ltd
    As a business local to our offices, Amita are able to provide a personal and convenient service, along with the remote support that is also instantly available. They cover all aspects of IT support, whether it is safe guarding the unseen background routines, resolving immediate issues such as a PC virus or planning for a more major project. The response is always prompt and efficiently logged and summarised when resolved. Charges are transparent and well reported, so that costs relate only to work completed. For businesses without in-house expertise, Amita provide the comfort of knowing that the critical element, that is IT, is in safe hands. I would be happy to recommend omit it to other businesses.
  • westbrook
    Westbrook Welding Alloy Ltd
    I would like to thank you and your team for a very smooth and pain free installation of a new server. I have been putting off for a number of years updating our server, mainly because I was dreading the disruption it would cause to our business, however the installation was seamless, with hardly any downtime and very professionally handled by Paul Green. Paul and Krystian worked patiently with the staff at Westbrook, who have only limited IT knowledge and I would not hesitate to recommend both of them and Amita to any company looking for a professional IT support company.
  • acrypol
    Acrypol Products Ltd
    We have been a customer of Amita for a number of years now and when the time came for a new service we had Amita by install this. We must say that Kristian was really patient and understanding with all our staff especially those that are not computer literate, and the fact that they were offsite at the time as well. Amita have been a great asset to Acrypol in the time we have been with them, as their response time to problems has been at exceptional as they understand how our company runs and time is of the essence at certain times. We look forward to many more years with them.
  • goldwater
    Goldwater Packaging Ltd
    We have been using Amita UK Ltd for the past 2½ years and they have always provided an excellent service. Any IT problems we have had encountered have been dealt with in a professional and swift manner. A fantastic team who we would recommend to anyone.
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