VOIP Phone Systems
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VOIP Phone Systems
In simple terms, a VOIP (Voice Over Internet Protocol) phone is a device that provides a telephone service using the internet rather than copper wires.
The technology is constantly developing and improving, but at Amita we have some great options in place for businesses that are looking to move to a Voip phone system, whether that is alongside, or replacing a PBX system, or having a remote working telephony option.
There are two main ways of making and receiving a VOIP phone call. The first is using hardware, which is very similar to a traditional desk phone and the second is using software (usually an App) which sits on a computer or a mobile phone. ‘Softphone’ is the term often used to describe a software-based VOIP phone. Of course, you can have both options running alongside each other.
Talk to us about your particular needs and circumstances and we can provide the most appropriate and cost effective solution for you.
So, what are the advantages of VOIP phone systems?
Firstly, there are cost savings associated with a VOIP phone system compared to the traditional copper-based PBX (Private Branch Exchange) system. The infrastructure to set up a VOIP system is significantly cheaper, and the hardware requirement may be just one ethernet connection with softphones not requiring any additional connection. Call charges often work out to be cheaper, with geography being far less of an issue, and the cost of internal staff calls is removed. In addition, the costs of repair and maintenance are significantly reduced compared to PBX systems.
Secondly, there is an inherent flexibility and portability in VOIP phones which makes them ideal for today’s mobile workforce. Calls can be made and received from anywhere, if you have the software or App and an Internet connection. Working on the move and remote working is now far more straightforward.
Finally, VOIP phone systems are easily scalable, so as an organisation grows, the phone system easily grows with them. With a traditional phone system, expanding the phone system to incorporate more users is a pretty major undertaking, and costly too. With a VOIP phone system, new users can be easily added, as can additional services and features that the phone system provides.
Amita also provide connectivity solutions from broadband (FTTP, FTTC, SoGEA) to mobile phone contracts, so that you can be assured of robust foundations for your VOIP solution to work on. As normal, Amita use these solutions for ourselves. So we have hands on real experience to support and help choose the correct products for your business.
For more information about the VOIP phone system solutions that we provide at Amita, please email us on info@amita.co.uk or call us on 01606 739040.
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