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Business Continuity

Accurate Time Billing with No Minimum Charge
24/7 IT Support as Standard
1 Hour Business Critical Response Guaranteed
Delighted Customers with 95% Client Retention

Business Continuity

Can you afford to lose data, systems or your business?

What is Business Continuity?

Unfortunately we can all recall events that have seriously impacted businesses over recent years: Manchester City Centre bomb, Manchester BT tunnel fire and the Buncefield explosion and resulting fire are some examples of major incidents which seriously impacted many small, medium and large businesses. What would the effect be on your customers and ability to continue with your businesses if your premises could not be accessed for days or weeks? It is about preparing in advance to survive the impact of a critical incident. It is not just major incidents that need to be prepared for. For example a blown water main or a police road block could prevent access to your premises leaving your staff unable to work.

Who needs a plan?

All businesses, organisations, services and voluntary groups. Being prepared is the key. Plans do not have to be complicated, especially for small businesses. The essential is to have prepared for the worst that could realistically happen and have identified what would help you survive. You may find your business insurance insists on a plan.

What is the risk?

The statistics tell a story on their own.

Less than 10% Survival Rate for Businesses without a plan. (Source: Touché Ross Management Consultants).

60% of Companies, which experienced a loss of normal Telecoms/IT for a period of 10 days, ceased trading within a year. (Source: Henley Management Institute).

15% lose over £1 million, 20% lose between £250,000 and £1 million, 33% lose between £10,000 and £250,000 (Source: Coopers & Lybrand).

The main reason is that companies either have no plan or an insufficient plan is cost.
Amita has an affordable solution that is specifically tailored to our clients and aimed at providing the critical components so that you can continue to trade.
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What does Amita offer for my critical data?

Although the quantity of data on today’s computer networks can be substantial, it is typically only a small percentage of this data that is critical to the company. Amita offers three levels of backup & recovery, tailored to suit the majority of scenarios.

Step 1 - Automated Backup

Amita takes a copy of your critical data every week and a differential copy (everything since the last full backup) on every week night.

Step 2 - Automated Recovery

Amita can (where applicable), restore this data every day to its own servers, automatically.

Step 3 - Always available clients

Amita can maintain a client PC (or PC’s), configured with your client software and pointing at the data on the Amita servers.
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Give me an example please?

Lets imagine that you have a database system in Microsoft SQL server. We take copies of your data every day and restore automatically to our servers. We configure your client application (licenses may be required) in our technology centre.

In the event that you have a disaster, you can actually come to the Amita offices and continue to work with the same data as it was the last time we copied it, should you choose. So I can have automated disaster recovery? Yes.

Are there limitations?

Yes. Some applications (in particular mail servers) have complex configurations that cannot co-exist with other systems at the same time. We can take the data (Step 1), but not restore automatically. There are also bandwidth limitations. We can only take data from your networks that can be transferred in acceptable timescales. This isn’t an Amita limitation, it is the speed of your internet connection. For example, it takes around an hour to transfer 100MB over a standard Broadband connection.

Can you guarantee it?

There are some areas outside of our control. For example, your own servers may be switched off or your internet connection may be unavailable. We automate the steps you ask us to and report their success (or failure) automatically every day. In the event of a failure we will take immediate remedial action. You can visit our technology centre and see the solution in action any time you please

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  • nelstrop
    William Nelstrop Limited
    20 years of Amita network management. 20 years of 100% uptime. That statistic says it all.
  • mansfield-group
    The Mansfield Group
    Amita UK Limited has been providing our IT Support since 2006. We have found them to be honest, trustworthy and they provide an excellent service at a competitive price. Without question we would recommend Amita for IT Support as we find their team invaluable to our business.
  • meu
    The Medicines Evaluation Unit
    The standard of work provided is of the highest quality and response times are exceptional, dealing with IT issues either over the phone or in person. Amita have always provided a first-rate service and have always been available to discuss our requirements and needs, offering professional advice and assistance in helping us achieve our IT goals.
  • otto-simon
    Otto Simon Limited
    Otto Simon has continued to grow and within the last two years we have moved offices and upgraded our IT systems. Throughout this time Amita have always provided an excellent IT service. This has not only involved support and procurement of equipment but also extremely useful advice and guidance. In summary Amita are an extremely competent and professional company who provide an extremely good and cost effective service.
  • vaseco
    Vaseco Ltd
    We needed a company that could look after the whole of our IT, a company that would give us the confidence that they would not let us down when really needed, a company that goes that extra mile to make sure the customer is satisfied. We found Amita. Amita carried out a complete new installation of our main SBS and SAP servers, PCs a new network with a professional approach and a flawless transition with minimum down time. Amita is a little company that gives us all the backup we need so that we can do our business without the worry of IT problems
  • Personal Healthcare Management
    Personal healthcare / Financial Management have been using Amita UK Limited since 2012. They are a reliable local company whose support and advice we rely on and trust. We would highly recommend their services.
  • imetec
    Imetec Ltd
    As a business local to our offices, Amita are able to provide a personal and convenient service, along with the remote support that is also instantly available. They cover all aspects of IT support, whether it is safe guarding the unseen background routines, resolving immediate issues such as a PC virus or planning for a more major project. The response is always prompt and efficiently logged and summarised when resolved. Charges are transparent and well reported, so that costs relate only to work completed. For businesses without in-house expertise, Amita provide the comfort of knowing that the critical element, that is IT, is in safe hands. I would be happy to recommend omit it to other businesses.
  • westbrook
    Westbrook Welding Alloy Ltd
    I would like to thank you and your team for a very smooth and pain free installation of a new server. I have been putting off for a number of years updating our server, mainly because I was dreading the disruption it would cause to our business, however the installation was seamless, with hardly any downtime and very professionally handled by Paul Green. Paul and Krystian worked patiently with the staff at Westbrook, who have only limited IT knowledge and I would not hesitate to recommend both of them and Amita to any company looking for a professional IT support company.
  • acrypol
    Acrypol Products Ltd
    We have been a customer of Amita for a number of years now and when the time came for a new service we had Amita by install this. We must say that Kristian was really patient and understanding with all our staff especially those that are not computer literate, and the fact that they were offsite at the time as well. Amita have been a great asset to Acrypol in the time we have been with them, as their response time to problems has been at exceptional as they understand how our company runs and time is of the essence at certain times. We look forward to many more years with them.
  • goldwater
    Goldwater Packaging Ltd
    We have been using Amita UK Ltd for the past 2½ years and they have always provided an excellent service. Any IT problems we have had encountered have been dealt with in a professional and swift manner. A fantastic team who we would recommend to anyone.
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We offer our IT Support across Cheshire and the North West
Call us now on 0800 689 0008 or email us
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VAT: 377269201 | Company Number: 4115317

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For Current IT support customers
Please ring 0800 689 0008 to speak to a support technician.

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