Unfortunately we can all recall events that have seriously impacted businesses over recent years: Manchester City Centre bomb, Manchester BT tunnel fire and the Buncefield explosion and resulting fire are some examples of major incidents which seriously impacted many small, medium and large businesses. What would the effect be on your customers and ability to continue with your businesses if your premises could not be accessed for days or weeks? It is about preparing in advance to survive the impact of a critical incident. It is not just major incidents that need to be prepared for. For example a blown water main or a police road block could prevent access to your premises leaving your staff unable to work.